Improve customer service and increase sales with EFI Radius CRM
Every interaction you have with a customer is an opportunity to drive new business, increase revenue, build retention and loyalty, or strengthen your brand. EFI Radius Customer Relationship Management (CRM) can help you understand, as well as anticipate, the needs of your current and potential customers.
EFI Radius CRM helps our clients:
- Gain better visibility into customer data: customer-facing staff can connect to the system from
any location and access critical customer information immediately.
- Streamline the quotation process: a tight integration with EFI Radius Sales Estimating facilitates easy tracking of quotation status, and provides hot links to allow users quick access to recent Sales Order, Shipping and Invoicing details.
- Increase employee productivity: new business sales teams can quickly create and track sales opportunities and record details of meetings, e-mails and telephone calls. The EFI Radius system also offers an integrated report writer that easily creates powerful campaign reports, and prospect lists.
- Better track key performance data: analysis of both customers and specific orders is instantly accessible, as well as up-to-date financial status.
Click here for more information on EFI Radius's CRM for a Packaging Company